Terms of Service

Last updated 28 July 2026

These Terms govern your use of the software services provided by Slicework LLC, an Indiana limited liability company ("Slicework", "we", "us"). By subscribing to or using our services, the subscribing organization ("Customer", "you") agrees to these Terms.

1. The service

Slicework provides subscription software for franchise operations, which may include attendance and compliance reporting and the Crew App shift communication and task tools. The specific products and store count covered by your subscription are those stated in your order or invoice.

2. Accounts and access

You are responsible for the accuracy of the information you provide, for the activity of accounts created under your organization, and for maintaining the confidentiality of login credentials. You agree not to share access with anyone outside your organization, to attempt to access another organization's data, or to reverse engineer, resell, or sublicense the service.

3. Customer data

You retain all rights to the data your organization submits to or generates in the service. You grant us the limited right to host, process, and transmit that data solely to provide and support the service. You are responsible for ensuring you have the right to provide any employee or personal information you submit, and for using the service in compliance with applicable employment and privacy law.

4. Fees, billing, and cancellation

Subscriptions are billed monthly at the rate stated in your order or invoice, based on the number of stores covered.
Invoices are payable within 30 days of issue, by ACH bank transfer or card.
Either party may cancel at any time on 30 days' written notice. Email to [email protected] is sufficient notice.
On cancellation, service continues through the end of the notice period and you are billed for that period. Fees already paid for elapsed service are not refundable, as the service has been delivered.
If we bill you in error, or if the service is materially unavailable for an extended period, contact us and we will issue a credit or refund for the affected period. We would rather fix a billing mistake than argue about it.
We may change pricing on 60 days' notice, effective at your next renewal.

5. Availability and support

We aim to keep the service available and to respond to support requests promptly during ordinary business hours. We do not currently offer a contractual uptime guarantee. Scheduled maintenance will be communicated in advance where practical.

6. Data retention and export

On request during your subscription, or within 30 days after it ends, we will provide an export of your organization's data in a common machine-readable format. After that period we may delete your data from active systems.

7. Confidentiality

Each party will protect the other's non-public business information with reasonable care and will not disclose it to third parties except to those who need it to deliver or receive the service and are bound by similar obligations.

8. Disclaimers and limitation of liability

The service is provided "as is" without warranties of any kind, express or implied, to the fullest extent permitted by law. Slicework's total liability arising out of or relating to the service is limited to the amount you paid us in the twelve months preceding the claim. Neither party is liable for indirect, incidental, or consequential damages.

The service supports operational decisions; it does not make them. You remain responsible for your own employment, scheduling, payroll, and compliance decisions.

9. Term and termination

These Terms apply for as long as you use the service. We may suspend or terminate access for non-payment after notice, or immediately for misuse that threatens the service or other customers' data.

10. Governing law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law rules. The exclusive venue for any dispute is a state or federal court located in Monroe County, Indiana.

11. Changes

We may update these Terms. Material changes will be communicated to the email address on your account at least 30 days before they take effect.

12. Contact

Slicework LLC
200 N Smith Rd, Unit B
Bloomington, IN 47408, United States
[email protected]